RemindReview

Primary path · Verbal SMS consent

SMS appointment & review consent

Last updated: August 2026 · Public Telnyx / carrier verification evidence · Not legal advice

RemindReview is the software platform that appointment businesses use to deliver transactional SMS. Patient-facing texts name the clinic or business (for example “Northgate Chiropractic”), not a marketing brand for the patient. RemindReview operates delivery, STOP/HELP handling, and these public policies.

Primary · this page

Verbal consent

Staff collect a clear yes at booking / intake (in person or by phone). This is the main clinic flow.

Secondary

Keyword re-opt-in

After STOP, or direct text opt-in: https://remindreview.com/opt-in (START / YES / UNSTOP)

Workflow diagram (branded evidence image for carriers): https://remindreview.com/opt-in/workflow.jpg

1. What messages are sent

These are service messages about existing appointments — not cold outreach, not purchased lists, and not general promo blasts. Message frequency varies. Message and data rates may apply.

2. How verbal consent is collected

Businesses collect consent verbally during normal scheduling and intake:

Staff ask for a clear yes before SMS is enabled for that mobile number. If declined, no automated appointment SMS is sent. Importing a phone number from a calendar alone is not consent.

3. Sample verbal consent script

“Can we text you about your appointments at [Business Name] — including reminders, confirm or cancel links, scheduling updates, and an optional post-visit Google review invitation? Message frequency varies. Message and data rates may apply. Reply STOP anytime to opt out, HELP for help. Privacy: https://remindreview.com/privacy · Terms: https://remindreview.com/terms. Is it okay to text this number?”

Only record consent after a clear yes.

4. What may be stored

5. Who appears on the text

Automated messages use the appointment business display name so patients recognize their clinic (e.g. Northgate Chiropractic). Delivery is operated by RemindReview on behalf of that business. Recipients can reply STOP to the same number to stop automated texts.

6. Opt-out

Reply STOP (or STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT). Reply START to re-subscribe where supported. Or use https://remindreview.com/opt-out / privacy@remindreview.com.

7. Example SMS messages (match production templates)

Booking confirmation Hi Alex, your appointment at Northgate Chiropractic is booked for Fri Aug 8 at 10:00 AM. Confirm: https://remindreview.com/t/c/XXXX Cancel: https://remindreview.com/t/x/XXXX Reply STOP to opt out.

Appointment reminder Hi Alex, reminder from Northgate Chiropractic: your appointment is on Fri Aug 8 at 10:00 AM. Confirm: https://remindreview.com/t/c/XXXX Cancel: https://remindreview.com/t/x/XXXX Reply STOP to opt out.

Day-of reminder Hi Alex, see you soon at Northgate Chiropractic on Fri Aug 8 at 10:00 AM. Need to cancel? https://remindreview.com/t/x/XXXX Reply STOP to opt out.

Post-visit Google review invitation Thanks for visiting Northgate Chiropractic. If you had a good experience, would you leave a Google review? https://g.page/r/XXXX Already left one: https://remindreview.com/t/a/XXXX Stop review texts: https://remindreview.com/t/r/XXXX Reply STOP to opt out of all texts.

HELP reply HELP — Questions about this appointment text? Contact the business that booked you, or privacy@remindreview.com. Msg & data rates may apply. Reply STOP to opt out.

8. FAQ

Why is there also /opt-in?
That page is only for the secondary keyword path (START/YES/UNSTOP). Clinics use verbal consent first.

Is this marketing?
No — appointment service texts and optional post-visit review invitations tied to a completed visit.

Who receives texts?
Existing clients with an appointment relationship and affirmative consent.

How do I stop?
Reply STOP, or use https://remindreview.com/opt-out.

Questions: privacy@remindreview.com