Google Calendar
Google Calendar can remind you. It cannot reliably text clients. RemindReview sits on top: sync events, match phones, send confirmations and reminders, collect one-tap confirm/cancel, then optional review asks.
| Stage | When | Purpose |
|---|---|---|
| Booking confirm | ASAP after event appears | Lock the time in the client’s mind |
| 48h / 24h / 2h | Before start | Reduce forgetful no-shows |
| Confirm / cancel links | In SMS | One-tap RSVP; staff cancel alerts |
| Review request | After visit (optional) | Neutral Google review ask |
Clients already book by phone, text, and walk-in. Forcing a booking portal creates double systems. Calendar stays source of truth; RemindReview is the SMS layer.