Templates
SMS templates that stay privacy-aware
Copy these into any system — or connect Google Calendar and let RemindReview send them automatically. Avoid diagnosis, treatment, or insurance details in texts.
Instant booking confirmation
Hi {first_name}, your appointment at {business_name} is booked for {date} at {time}. Confirm: {confirm_url} Cancel: {cancel_url}
48h / 24h reminder
Hi {first_name}, reminder from {business_name}: your appointment is on {date} at {time}. Confirm: {confirm_url} Cancel: {cancel_url}
Same-day (2h) reminder
Hi {first_name}, see you soon at {business_name} on {date} at {time}. Need to cancel? {cancel_url}
Post-visit review (neutral)
Thanks for visiting {business_name}. If you had a good experience, would you leave a Google review? {review_url} Already left one: {already_reviewed_url} Stop review texts: {review_opt_out_url}
Day-before (phone-only practices)
Reminder from {business_name}: your appointment is tomorrow at {time}. Call us if you need to change it.
What to avoid in healthcare SMS
- Diagnosis, symptoms, treatment type, test results
- Insurance IDs, DOB, chart numbers
- “5-star only” or incentivized reviews